Original Post: AW BOOKS ORDER INFORMATION. thank you!!

Dear AW Staff.. I purchased my first book published with you on October, 29, 2025. It has still not come. I have no details about what happened with my order. In fact, I sent three emails to AW, but no one has replied just yet... And so what do I have to understand? I remember well AW of 20 years ago sevices, each mail was replied to. Since I wish to order more of my AW books.. How can I do so if my first book order did not arrive, and there is no information about it. I paid 55 dollars, including shipment... just by the way. What is going on, AW ??? Thank you so much for the reply.