15 November, 2023

Art Purchases

How do we see on a purchase what image the product was ordered from? I have someone that has ordered a mouse pad but have no idea from the transaction what image they chose. Anyone know the answer?

Reply

5 Comments

Mark Peterson 15 Nov 2023

I have been on many sites where I have sold work and it always showed the product image being purchased. I don't know why it wouldn't here. That's odd.

Scott Alexander Jack 16 Nov 2023

Yes, the only items you can GUESS that were purchased are calanders and books. Any other items and specialty items give you only the name of the purchaser but not what was purchased .


ArtWanted.com Staff 16 Nov 2023

This is a good bring up and suggestion to improve the website. Currently we only show the order and customer information, but not the line items purchased. We will send this request to our developers to see if we can add this soon.

If anyone has a specific question about a sale, you can submit a support ticket and we can research the details for you.

Vicki Pelham 18 Nov 2023

Thank you for looking into this ArtWanted, and thank you Scott for bringing up this subject. Most definitely important to see what image was purchased and on what product. Thank you again!

Scott Alexander Jack 24 Nov 2023

Yes, sure is important to know what clients are purchasing. I think we all agree on that.

Reply